Detailed Reporting & Replay
Step-by-step audit reports with screenshots, severity ratings, and a visual replay of every action taken on your store.
See Exactly What Happened
Every audit produces a detailed report showing each step GhostClick took through your store: what it saw on the page, what it clicked, and what happened next. No guessing, no inference — just a clear, linear record of the customer experience.
Each step includes a full-page screenshot, so you can see exactly what a customer would see at that point in their journey. If a modal was blocking a button, you'll see it. If a page loaded with missing images or broken layout, you'll see that too.
This level of detail means you don't need to reproduce the issue yourself. The report shows you the problem, where it happened, and what the page looked like when it occurred.
Click Add to Cart
Product Page
Finding
Modal overlay appeared and intercepted the click target. The "Add to Cart" button was not accessible to the customer.
Step-by-Step Replay
Beyond the static report, you can watch the entire journey play back as an animated sequence. Step through at your own pace — forward and backward — or hit auto-play and watch it unfold like a screen recording.
The replay highlights issues as they appear, so you can see them in context. A broken button isn't just a line item in a list — you watch the AI attempt to click it, see nothing happen, and understand exactly why a customer would abandon at that point.
It's the closest thing to watching a real customer use your store, except it runs automatically and points out the problems for you.
Open your report
Every audit generates a detailed report with screenshots and actions at each step.
Step through the journey
See screenshots and actions at each step — forward and backward at your own pace.
Watch the replay
Auto-play or step through at your own pace, like watching a screen recording.
Zoom into issues
Click any issue for full context, screenshots, and details on what went wrong.
Issue Severity & Prioritisation
Not every issue is equally urgent. GhostClick categorises each finding by severity so you can focus your effort where it matters most.
This prioritisation means you're not wading through a flat list of issues trying to figure out what matters. The most damaging problems are always at the top.
Critical
Blocks the purchase completely — e.g. checkout button unclickable, payment form broken
Major
Significantly degrades experience — e.g. slow load, confusing flow, hard-to-dismiss popup
Minor
Cosmetic or minor inconvenience — e.g. alignment, spacing, or slow non-critical elements
Actionable Insights
Reports don't just tell you what's wrong — they explain why it matters and what to do about it. Each issue includes context about the step where it occurred, what the expected behaviour was, and what actually happened.
Instead of a vague "checkout error detected," you get specifics: which step failed, what the page looked like, what the AI attempted, and what went wrong. This gives your development team everything they need to investigate and fix the issue without spending time reproducing it.
Reports are shareable via link, so you can send them directly to a developer, a Shopify partner, or a theme vendor — anyone who needs to see the problem and understand the fix.
Newsletter Popup Blocks Checkout
A newsletter signup modal appeared on the product page and covered the "Add to Cart" button. The popup could not be dismissed on mobile viewport, preventing the customer from proceeding.
Tip
Related
- AI-Powered Checkout Simulation — how GhostClick navigates your store to generate these reports
- Real Device Testing — see reports for both desktop and mobile viewports
- Test After Theme Updates — compare reports before and after changes to catch regressions
- Help: Understanding Reports — a full guide to reading and acting on your audit results
Get your first detailed report
Run a free audit and see a step-by-step breakdown of your checkout experience — with screenshots and fixes.
Start Free Audit